https://ttsreader.com/ https://www.naturalreaders.com/online/
| BIL |
CLIENT'S CHARTER |
JANUARY | FEBRUARY | MAC | APRIL | MAY | JUNE | JULY | AUGUST | SEPTEMBER | OCTOBER | NOVEMBER | DISEMBER | ||||||||||||
| BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | ||
| 1. |
It takes about 10 minutes to issue the Vehicle Sticker. |
5346 | 100% | 2743 | 100% | 2175 | 100% | 363 | 100% | 193 | 100% | 184 | 100% | 173 | 100% | 78 | 100% | 1722 | 100% | 1882 | 100% | 614 | 100% | 425 | 100% |
| 2. |
Time is taken to issue Worker Pass 3 day working days. |
18 | 100% | 18 | 100% | 17 | 100% | 39 | 100% | 92 | 100% | 11 | 100% | 28 | 100% | 6 | 100% | 19 | 100% | 34 | 100% | 37 | 100% | 11 | 100% |
| 3. |
Time is taken to issue Campus Card 3 working days. |
30 | 100% | 31 | 100% | 12 | 100% | 20 | 100% | 4 | 100% | 6 | 100% | 6 | 100% | 38 | 100% | 13 | 100% | 29 | 100% | 9 | 100% | 7 | 100% |
| 4. |
The time it takes to process a Traffic Offence Notice is not more than 10 minutes. |
137 | 100% | 98 | 100% | 132 | 100% | 109 | 100% | 82 | 100% | 82 | 100% | 159 | 100% | 52 | 100% | 279 | 100% | 467 | 100% | 231 | 100% | 165 | 100% |
| 5. |
It takes time to set up and install the Signage within 3 days working days. |
34 | 100% | 42 | 100% | 56 | 100% | 82 | 100% | 29 | 100% | 39 | 100% | 65 | 100% | 72 | 100% | 50 | 100% | 73 | 100% | 80 | 100% | 41 | 100% |
| BIL |
CLIENT'S CHARTER |
JANUARY | FEBRUARY | MAC | APRIL | MAY | JUNE | JULY | AUGUST | SEPTEMBER | OCTOBER | NOVEMBER | DISEMBER | ||||||||||||
| BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | ||
| 1. |
It takes about 10 minutes to issue the Vehicle Sticker. |
221 | 100% | 428 | 100% | 225 | 100% |
No Applica-tion |
- |
No Applica-tion |
- | 124 | 100% | 165 | 100% | 153 | 100% | 125 | 100% | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - |
| 2. |
Time is taken to issue Worker Pass 3 day working days. |
44 | 100% | 24 | 100% | 7 | 100% | No Applica-tion | - | No Applica-tion | - | 47 | 100% | 56 | 100% | 37 | 100% | 23 | 100% | 7 | 100% | 11 | 100% | 6 | 100% |
| 3. |
Time is taken to issue Campus Card 3 working days. |
16 | 100% | 19 | 100% | 15 | 100% | No Applica-tion | - | No Applica-tion | - | 15 | 100% | 30 | 100% | 23 | 100% | 19 | 100% | 2 | 100% | 5 | 100% | 9 | 100% |
| 4. |
The time it takes to process a Traffic Offence Notice is not more than 10 minutes. |
67 | 100% | 118 | 100% | 72 | 100% | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | 8 | 100% | 16 | 100% | 26 | 100% | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - |
| 5. |
It takes time to set up and install the Signage within 3 days working days. |
48 | 100% | 44 | 100% | 30 | 100% | No Applica-tion | - | No Applica-tion | - | 5 | 100% | 15 | 100% | 15 | 100% | 31 | 100% | 14 | 100% | 2 | 100% | 2 | 100% |
| BIL |
CLIENT'S CHARTER |
JANUARY | FEBRUARY | MAC | APRIL | MAY | JUNE | JULY | AUGUST | SEPTEMBER | OCTOBER | NOVEMBER | DISEMBER | ||||||||||||
| BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | ||
| 1. |
It takes about 10 minutes to issue the Vehicle Sticker. |
No Applica-tion | - | No Applica-tion | - | 3542 | 100% | 3217 | 100% | 1209 | 100% | 430 | 100% | 77 | 100% | 2 | 100% | 1239 | 100% | 40 | 100% | 1857 | 100% | 893 | 100% |
| 2. |
Time is taken to issue Worker Pass 3 day working days. |
22 | 100% | 12 | 100% | 6 | 100% | 10 | 100% | 3 | 100% | No Applica-tion | - | 29 | 100% | No Applica-tion | - | 25 | 100% | 35 | 100% | 43 | 100% | 90 | 100% |
| 3. |
Time is taken to issue Campus Card 3 working days. |
12 | 100% | 7 | 100% | 25 | 100% | 20 | 100% | 10 | 100% | 14 | 100% | 38 | 100% | 1 | 100% | 6 | 100% | 14 | 100% | 16 | 100% | 12 | 100% |
| 4. |
The time it takes to process a Traffic Offence Notice is not more than 10 minutes. |
No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | 50 | 100% | 83 | 100% |
| 5. |
It takes time to set up and install the Signage within 3 days working days. |
No Applica-tion | - | 2 | 100% | 13 | 100% | 9 | 100% | 1 | 100% | No Applica-tion | - | 1 | 100% | No Applica-tion | - | 2 | 100% | 17 | 100% | 17 | 100% | 24 | 100% |
| BIL |
CLIENT'S CHARTER |
JANUARY | FEBRUARY | MAC | APRIL | MAY | JUNE | JULY | AUGUST | SEPTEMBER | OCTOBER | NOVEMBER | DISEMBER | ||||||||||||
| BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | ||
| 1. |
It takes about 10 minutes to issue the Vehicle Sticker. |
370 | 100% | 252 | 100% | 299 | 100% | 408 | 100% | 562 | 100% | 478 | 100% | 123 | 100% | 133 | 100% | 83 | 100% | 910 | 100% | 1050 | 100% | 473 | 100% |
| 2. |
Time is taken to issue Worker Pass 3 day working days. |
No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | 135 | 100% | 90 | 100% | 55 | 100% | 26 | 100% | 23 | 100% | 0 |
Not Issued |
14 | 100% | 141 | 100% |
| 3. |
Time is taken to issue Campus Card 3 working days. |
No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | No Applica-tion | - | 90 | 100% | 31 | 100% | 25 | 100% | 31 | 100% | 26 | 100% | 20 | 100% | 27 | 100% | 15 | 100% |
| 4. |
The time it takes to process a Traffic Offence Notice is not more than 10 minutes. |
No Applica-tion | - | 50 | 100% | 83 | 100% | 227 | 100% | 250 | 100% | 246 | 100% | 62 | 100% | 16 | 100% | No Applica-tion | No Applica-tion | 40 | 100% | 39 | 100% | 60 | 100% |
| 5. |
It takes time to set up and install the Signage within 3 days working days. |
17 | 100% | 12 | 100% | 33 | 100% | 13 | 100% | 14 | 100% | 45 | 100% | 33 | 100% | 32 | 100% | 37 | 100% | 38 | 100% | 55 | 100% | 24 | 100% |
| BIL |
CLIENT'S CHARTER |
JANUARY | FEBRUARY | MARCH | APRIL | MAY | JUNE | JULY | AUGUST | SEPTEMBER | OCTOBER | NOVEMBER | DISEMBER | ||||||||||||
| BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | ||
| 1. |
It takes about 10 minutes to issue the Vehicle Sticker. |
106 | 100% | 84 | 100% | 512 | 100% | 726 | 100% | 693 | 100% | 343 | 100% | 233 | 100% | 136 | 100% | 271 | 100% | 283 | 100% | 547 | 100% | 159 | 100% |
| 2. |
Time is taken to issue Worker Pass 3 day working days. |
26 | 100% | 57 | 100% | 193 | 100% | 33 | 100% | 131 | 100% | 95 | 100% | 67 | 100% | 122 | 100% | 54 | 100% | 116 | 100% | 105 | 100% | 102 | 100% |
| 3. |
Time is taken to issue Campus Card 3 working days. |
16 | 100% | 28 | 100% | 65 | 100% | 16 | 100% | 26 | 100% | 27 | 100% | 40 | 100% | 26 | 100% | 51 | 100% | 46 | 100% | 20 | 100% | 12 | 100% |
| 4. |
The time it takes to process a Traffic Offence Notice is not more than 10 minutes. |
136 | 100% | 63 | 100% | 112 | 100% | 136 | 100% | 76 | 100% | 120 | 100% | 108 | 100% | 20 | 100% | 24 | 100% | 119 | 100% | 124 | 100% | 110 | 100% |
| 5. |
It takes time to set up and install the Signage within 3 days working days. |
21 | 100% | 36 | 100% | 50 | 100% | 17 | 100% | 57 | 100% | 48 | 100% | 59 | 100% | 45 | 100% | 42 | 100% | 51 | 100% | 59 | 100% | 25 | 100% |
| BIL |
CLIENT'S CHARTER |
JANUARY | FEBRUARY | MARCH | APRIL | MAY | JUNE | JULY | AUGUST | SEPTEMBER | OCTOBER | NOVEMBER | DISEMBER | ||||||||||||
| BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | ||
| 1. |
It takes about 10 minutes to issue the Vehicle Sticker. |
657 | 100% | 999 | 100% | 878 | 100% | 271 | 100% | 322 | 100% | 467 | 100% | 167 | 100% | 36 | 100% | 63 | 100% | 434 | 100% | 1020 | 100% | 626 | 100% |
| 2. |
Time is taken to issue Worker Pass 3 day working days. |
123 | 100% | 9 | 100% | 258 | 100% | 12 | 100% | 124 | 100% | 235 | 100% | 136 | 100% | 55 | 100% | 88 | 100% | 71 | 100% | 155 | 100% | 85 | 100% |
| 3. |
Time is taken to issue Campus Card 3 working days. |
80 | 100% | 2 | 100% | 49 | 100% | 10 | 100% | 29 | 100% | 13 | 100% | 46 | 100% | 48 | 100% | 26 | 100% | 31 | 100% | 23 | 100% | 45 | 100% |
| 4. |
The time it takes to process a Traffic Offence Notice is not more than 10 minutes. |
297 | 100% | 101 | 100% | 126 | 100% | 124 | 100% | 111 | 100% | 120 | 100% | 135 | 100% | 37 | 100% | 22 | 100% | 54 | 100% | 83 | 100% | 96 | 100% |
| 5. |
It takes time to set up and install the Signage within 3 days working days. |
26 | 100% | 53 | 100% | 27 | 100% | 37 | 100% | 195 | 100% | 182 | 100% | 193 | 100% | 159 | 100% | 153 | 100% | 236 | 100% | 227 | 100% | 79 | 100% |
| BIL |
CLIENT'S CHARTER |
JANUARY | FEBRUARY | MARCH | APRIL | MAY | JUNE | JULY | AUGUST | SEPTEMBER | OCTOBER | NOVEMBER | DISEMBER | ||||||||||||
| BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | BIL | % | ||
| 1. |
It takes about 10 minutes to issue the Vehicle Sticker. |
3780 | 100% | 1653 | 100% | 323 | 100% | 223 | 100% | 462 | 100% | 452 | 100% | 578 | 100% | 287 | 100% | 167 | 100% | ||||||
| 2. |
Time is taken to issue Worker Pass 3 day working days. |
190 | 100% | 82 | 100% | 44 | 100% | 79 | 100% | 165 | 100% | 76 | 100% | 40 | 100% | 138 | 100% | 100 | 100% | ||||||
| 3. |
Time is taken to issue Campus Card 3 working days. |
19 | 100% | 22 | 100% | 38 | 100% | 37 | 100% | 28 | 100% | 25 | 100% | 69 | 100% | 38 | 100% | 32 | 100% | ||||||
| 4. |
The time it takes to process a Traffic Offence Notice is not more than 10 minutes. |
319 | 100% | 101 | 100% | 34 | 100% | 90 | 100% | 95 | 100% | 62 | 100% | 61 | 100% | 48 | 100% | 46 | 100% | ||||||
| 5. |
It takes time to set up and install the Signage within 3 days working days. |
82 | 100% | 83 | 100% | 58 | 100% | 45 | 100% | 42 | 100% | 44 | 100% |
48 |
100% | 30 | 100% | 37 | 100% | ||||||
Updated:: 08/12/2025 [roshaizak]
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan Malaysia
